Privacy Policy Guide
Who we are
The Sunshine Project. Our website address is: http://thesunshineproject.uk. Our founder is Michelle Major who can be contacted via email – info@thesunshineproject.co.uk
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you decide to make contact via our online ‘Contact Form’ the following details will be captured:
your name, email, phone number & message. Although not all fields are mandatory in order for the form to be submitted. We will keep this form for customer service purposes for 2-years. We will never use the information submitted for marketing purposes unless you opt in to be added onto our mailing list. We will never pass on your personal details or sell to other marketing companies.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login inform tion and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third- party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. You may also have installed a WordPress plugin that provides analytics services. In that case, add information from that plugin here.
Who we share your data with
The only third party we share data with is our Payment provider – PayPal. Please see the PayPal Privacy Policy for more details.
How long we retain your data
We retain personal data collected or processed by the website for the following time frames:
Online Contact Form – 2-years for purpose of customer services (unless opted in for mailing list).
Analytics records – 1-year
Customer purchase records – 10-years (for accounts and tax purposes)
f you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
In this section, you should list all transfers of your site data outside the European Union and describe the means by which that data is safeguarded to European data protection standards. This could include your web hosting, cloud storage, or other third party services.
European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition to listing where data goes, you should describe how you ensure that these standards are met either by yourself or by your third-party providers, whether that is through an agreement such as Privacy Shield, model clauses in your contracts, or binding corporate rules.
Visitor comments may be checked through an automated spam detection service.
Your contact information
Should you have any privacy-specific concerns, please contact Michelle Major on info@thesunshineproject.co.uk
How we protect your data
In this section you should explain what measures you have taken to protect your users’ data. This could include technical measures such as encryption; security measures such as two-factor authentication; and measures such as staff training in data protection. If you have carried out a Privacy Impact Assessment, you can mention it here too.
What data breach procedures we have in place
We have a data procedure in place to deal with data breaches, either potential or real.
What we collect and store
While you visit our site, we’ll track:
Services you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like
estimating taxes and shipping
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order Respond to your requests, including refunds and complaints Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes Improve our store offerings
Send you marketing messages, if you choose to receive them
We generally store information about you for as long as we need the information for the purposes
for which we collect and use it, and we are not legally required to continue to keep it. For
example, we will store order information for 10-years for tax and accounting purposes. This
includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
The only team member who has access to your data is our founder Michelle Major. The info she has access to is:
Order information like what was purchased, when it was purchased and what course it is for Customer information like your name, email address, and billing and shipping information.
Michelle has access to this information to help fulfil orders and support you.
What we share with others
We share information with third parties who help us process payment securely, namely PayPal – please see below.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.