Terms & Conditions

Payment

Payment is processed via PayPal and is due on registration unless otherwise agreed in advance. TSP reserves the right to re-allocate the course place to another participant if fees are not paid in time.

Deposits

All deposits are non-refundable. However, the monies can be transferred onto another course or programme if the customer cannot attend the original
booking.

Prices

All prices are stated on the relevant training course page on our website. Courses will be charged at that rate at the time of booking. For further information and group booking please contact us.

The Sunshine Project has the right to change the cost of any course at any time, however if a course has already been booked, the client will be charged the price quoted at the time of the booking.

Settlement Terms

Payment for all training or services booked and confirmed by the client must be made prior to the training course or session taking place unless otherwise agreed in writing. Payment can be made via BACS transaction or PayPal.

Substitute delegates

You can transfer a place on a course to a substitute delegate free of charge.

Cancelling courses

Cancellations must be received in writing via email at info@thesunshineproject.co.uk and must contain the full booking details including organisation name, booking and participant contact details. Your cancellation will be confirmed in writing along with alternative dates of courses or workshops, which you can transfer the monies onto.

Course dates and venues

TSP reserves the right to alter course dates and venues without liability.

In the event of a cancellation where alternative cannot be provided in respect of that course a full refund will be offered.

TSP will not reimburse travel or accommodation expenses. TSP are not able to offer refunds for cancellations outside our control, including adverse weather conditions, flooding or industrial action.

Course outlines

In order to respond to changes in market demand TSP reserves the right to alter its course content and/or tutors at any point.

Course notes and training

TSP course notes and training cannot be relied upon for legal interpretation. Neither TSP nor its appointed tutors or consultants can accept responsibility for the actions of participants, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.

Booking

Courses may be booked by telephone, e-mail, online booking or in writing. If booked by telephone, the booking must be confirmed in writing within 7 days of the original booking. Payment details to be provided with bookings.

Important note

Your booking form constitutes a legally binding contract. It may be necessary for reasons beyond our control to change the content and timing of the programme, the tutors, the date or the venue. In the unlikely event of the programme being cancelled, we will automatically make a full refund but hereby disclaim any further liability. If the programme takes place but you are unable to attend, whether for reasons within or beyond your control, the above conditions in relation to transfers and cancellations will apply. TSP accepts no responsibility for loss occasioned to any person acting or refraining from action as a result of the information disclosed by TSP during the event.

Privacy policy

Please refer to our GDPR policy.

Online courses

Permission is granted to download one copy of the materials (information or video) for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • ¬†attempt to decompile or reverse engineer any software contained on website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or ‘mirror’ the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by TSP at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

TSP makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non infringement of intellectual property or other violation of rights. Further, TSP does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.